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- Logistics - A to Z of practical info

A to Z of practical info


Air travel
Jeju is one hour away from Seoul by airplane. Most flights usually operate from Gimpo Airport in Seoul, which serves domestic flights, which means that you may have to change airport when travelling through Incheon International Airport. Some flights however also operate directly from Incheon International Airport. Direct flights are also possible between Jeju and Busan in South Korea, as well as some major cities in Japan and China.
For connections between Incheon International Airport and Gimpo Airport, the most recommended transport is the Airport Limousine Bus. For information and to buy Limousine and Premium Bus tickets, Bus Ticketing Offices are located at the following locations: Exit 4 and 9 (indoors); Exit 4, 6, 7, 8, 11, 13, and 9C (outdoors). A commuter train also runs between the two airports. 
Jeju International Airport is situated 4km from downtown Jeju-si. Free shuttle services are available for all Meeting participants for transports between the airport, hotels and the Jeju Culture and Art Center, during the period. Detailed information about shuttle buses can be found on arrival at the airport, in the hotels and at the venue. Meeting Information desk will be available at the airport and staff will be here to provide any required support.
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Every participant will receive a badge when announcing him or herself at the registration centre upon arrival. Each badge is attributed to one person only and is non-transferable. Participants are kindly asked to wear their badge during all Meeting activities and social events. Entry in the Meeting venue will not be permitted without a badge.  
Banks and foreign exchange offices 
See also "Cash machines/ATM".
Public banks are normally open from 09:00 am to 16:00 on weekdays. They are closed on Saturdays and Sundays. US dollars are the easiest to exchange but any major currency is accepted. Major currencies and traveler’s checks can be exchanged into Korean won at the airport, hotels, and at all Korean banks. Credit cards, e.g. VISA, MasterCard, American Express, and Diners Club, are all widely accepted.
Business centre
The Business centre will be located on the lobby of the Meeting Venue. Photocopying and other services will be available in this area from 8:30 to 19:00 during the meeting period.
See also "Transport".
Free, fuel-efficient meeting shuttle buses are available for participants to commute between hotels and the meeting venue, as well as between Jeju International Airport and hotels. Public transport in Jeju mostly consists of buses. There is no railway on the island. Buses cover most of the island, with services running around the coast or across the island every 20 minutes approximately. Make sure to have KRW 1,200 notes if you use public buses. Please refer to the transportation information. www.jeju.go.kr/traffic
Business Hours
Most government offices are open between the hours of 09:00 and 17:00 and closed on weekends. Most private businesses open anywhere from 08:30 to 10:00 and close late in the evening. Banks are open from 09:00 to 16:00 on weekdays and they are closed on weekends. Major department stores are usually open from 10:30 to 20:00 including Sundays.
BBB (Before Babel Brigade): Volunteer Interpretation Service
Whenever and wherever you encounter communication problems with Koreans, just call 1588-5644 and press a number for your preferred language. Your call will be quickly connected to a BBB volunteer's mobile phone through an automated switchboard, and you will soon receive interpretation service.
※ BBB volunteer services are available in 16 languages.
※ For more information, please refer to BBB Korea official webpage (http://www.bbbkorea.org).
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Cash machine/ATM  
See also "Banks and foreign exchange offices", "Credit cards" and "Currency". 
If you have a foreign credit card, you need to find an ATM with a ‘Global’ sign or the logo of your credit card company. ATMs have time restrictions and most only operate between 9am and 10pm.
Cell Phone Rental
You may rent a cell phone at the Incheon International Airport. Users can rent a handset and pay rental and call charges upon returning the phone. Applicants require identification, credit card, and a service contract. ( Incheon Int'l Airport )
Climate and clothing
See also "Dress code".
The average temperature in May in Jeju is 23°C (74°F). Clothing should be suitable for a changeable climate. A raincoat or umbrella for occasional showers may be useful. The Northern Pacific brings cooling ocean breezes and moisture to the atmosphere.
Closing ceremonies
The Closing Ceremony will take place on 13 May from 12:30 to 13:00 in the Main Hall on the 1st floor of the meeting venue.
Credit cards
Most hotels, restaurants and shops accept major credit cards (VISA, MasterCard and American Express). A piece of identification (passport, ID card or driver’s license) is sometimes required upon signature. You should however carry small amounts of cash at all times.
The currency in Korea is the WON. Monetary units are KRW 10, KRW 50, KRW 100, and KRW 500 coins, and KRW 1,000, KRW 5,000, KRW 10,000 and KRW 50,000 notes. For higher denominations, negotiable cashier’s checks are used. As an indication and subject to exchange rate fluctuations, KRW 10,000 equals approximately USD 8.50, CHF 8.20 and EUR 7. New bills were introduced in 2006. As a safety precaution, pay attention to the notes handed back to you when making a transaction. Back to top


Dress code
See also “Climate and clothing”
Dress is informal throughout the entire meeting. UCLG, however reserves the right to refuse access when deemed necessary for the comfort and safety of all delegates. Women are advised not to wear high heels for the Opening Ceremony on 10 May as the following Welcome reception by the Host Country will be held in the outdoor.
Disabled People
People in a wheel chair may find it difficult to move around the city. Narrow streets with no or tiny sidewalks and cars parked on both sides are common problems in many towns. Things have improved in downtown. In the session room of the venue, there are spot for the people in a wheel chair.
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Korea has a 220-volt AC, 60Hz electrical current. It is also possible to find 110-volt AC. Visitors from certain countries need an adaptor for electric appliances, and an adaptor and transformer to use their 110/125V appliances.
Emergencies and medical care
Emergency numbers:
  • Police: 112
  • Fire department and ambulance: 119
  • Hospital (for emergencies): 1339
Emergency medical care is usually supplied by private organizations. Korea’s health care is generally considered good. However, fees are expensive by international standards. There is no major health risk in Jeju, so vaccination is not compulsory. Further information can be found atwww.MDtravelhealth.com. See also “First Aid”.
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Food & Beverages
Coffee breaks, lunches and dinners are included in the registration fee.
Free Baggage Allowance
When the packing your baggage, please refer the following information.

** Hand baggage is that the passenger carries into the cabin under the passenger’s responsibility for storage
** Checked baggage is that the passenger consigns for transportation to the carrier and which will find/pick up at the destination.
Free baggage standards allowed by airline carriers, in general ;
  • Carry-on bags - Bulk
    • Bulk : Less than a total of 115cm after adding the height, weight and length
    • Weight : Under 10kgu
    • Quantity : Total weight of all bags added together
  • Checked baggage standards for Korean Air (KE), Asiana (OZ) and foreign airlines
    • America (USA, Canada, Mexico, Central and South America, other US territories)
      • Bulk : Less than a total of 158cm after adding the height, weight and length
      • Weight : Under 23 kg (Travel Class) or 32 kg (First and Business Class)
      • Quantity : Up to 2, total weight of all bags added together
    • Destinations not to the US
      • Bulk : 1 bag under a total size of 158cm
      • Weight : Under 20kg (Travel Class), 30kg(Business class), 40kg (First class)
      • Quantity : Total weight of all bags added together

Also, the above clauses are applicable to all passengers over 24 months old, and most airlines normally allow 1 bag for infants that are less than 10kg.

** Airlines may have different standards and allow extra baggage for VIP passengers and high mileage customers, so please confirm with the airline for detailed information.
During the period of meeting, diverse annual spring events in Jeju are scheduled.
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Guest House
Guest houses are an inexpensive accommodation option that allows guests to meet other foreign tourists. There are lot of guest houses in Jeju. Guest house is the right option to participants who want to experience Korean culture and make Korean friends. Please check the list of guest house. www.visitjeju.net
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When travelling around the Jeju island you might need medical assistance. In Jeju, there are many hospitals which all are capable of providing you qualified and professional medical aid. If any assistance is needed please contact our registration staff. Here is the list of the hospitals near venue and hotels.

Near Jeju Art & Culture
  • Hanmaeum hospital
    • by car: 8 min.
    • contact: +82-64-750-9000
  • Hankook General Hospital
    • by car: 6 min.
    • contact: +82-64-750-0000

Near Hotels
  • Halla hospital
    • by car: 5 min.
    • contact: +82-64-740-5000
  • 365days hospital
    • by car: 5 min.
    • contact: +82-64-727-3651
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Insurance and Liability
The organizers will accept no liability for personal injuries sustained by or for loss or damage to property belonging to meeting participants, accompanying persons either during or as a result of the meeting or during all tours and events. Upon registration participants accept this proviso. Participants are strongly advised to seek insurance coverage for health and accident, lost luggage and trip cancellation.
Internet at the Venue
Free Wi-Fi internet connection will be available throughout the venue. But the connection is not good. Alternatively business center will be operated at the venue. Participants can use internet at the business center.
Invitation Letter
Those persons needing an official invitation letter in order to attend the meeting may contact the secretariat ( visa@uclg-culturesummit2017.org ) specifying the necessary details. This service is designed only to assist participants who need to obtain a visa or permission to attend the meeting. The letter of invitation does not financially obligate the meeting organizers in any way. All expenses incurred in relation to the meeting are the sole responsibility of the attendee.
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The official language for the Meeting is Korean, English, Spanish and French.
Lost & Found
A lost and found service is available at the information desk at the registration.
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Mobile Phone
Participants are kindly requested to keep their mobile phones in the off position in the meeting rooms while sessions being held.
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Newsletters will be sent regularly to the registered participants. If you don`t want to receive latest newsletter, please contact the secretariat( reg@uclg-culturesummit2017.org ) to unsubscribe.
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Opening Hours
Please refer the opening hours of registration and information desk as following;
- May 10: 08:00-18:00
- May 11: 08:00-17:00
- May 12: 08:00-17:00
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Presentation file must be handed over to the personnel on a USB stick in the slide preview room as far in advance as possible and two hours before the beginning of each of your dedicated sessions at the latest. Any presentations for an early morning session should be handed over the evening before.
Program Book
Program book will be sent out by email before two weeks of the meeting.
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Registration Entitlements
The registration fee entitles all delegates to the following:
- Admission to all sessions
- Opening Dinner and Farewell Dinner
- All official documentation including Final Programme
- Lunches
- Coffee Breaks
- Visit and Activities
Rental Car
Participants can rent a car at the Jeju airport.
LocationCompany namePhone number
Next to the first floor GATE # 2Lotte Car Rental co.+82-64-751-8000
Next to the first floor GATE # 2AJCar Rental co.+82-64-749-3773
Next to the first floor GATE # 2Jeju Car Rental co.+82-64-735-3355
Next to the first floor GATE # 2Jeju Island Car Rental combination+82-64-747-4301
Roaming Service
CDMA cellular systems are widely used in Korea. SK Telecom and KT are providing a SIM card roaming service to allow you to use your GSM subscription in Korea. At the Incheon International Airport, you can rent a special CDMA cellular phone which accepts your SIM card. Please check the links below for more details.
- KT roaming service: http://roaming.kt.com/renewal/eng/main.asp?channel
- SK Telecom roaming service: http://www.sktelecom.com/en/main/index.do
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Smoking Policy
Please note that smoking is not permitted anywhere within the venue.
Korea is one of the safest countries in Asia, and participants have reasonable assurance of their personal safety while visiting UCLG2017 in Jeju, Korea. Jeju in particular has the World Health Organization (WHO) designation of being a World Safe City. Following the UN Security officer's investigative findings for the 8th UNEP Special Executive Board, the World Health Organization (WHO) cited Jeju as “The most proper place for International Conferences in accordance with UN Security Guidelines.”
Shuttle Service
Complimentary shuttle service will be run from airport to hotels and hotels to venue. Shuttle schedule will be updated.
Social Media
Please use the #UCLG2017 hashtag when tweeting, posting on Facebook, blogging or otherwise sharing your experiences at UCLG Culture Summit 2017 on social media. We will be picking top tweets to retweet from the UCLG2017 account each day, and your post will also have a chance of appearing on our live Twitter Wall!

Follow the latest news from UCLG2017 on YouTube, Facebook, Twitter and Flickr.
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Value-added tax (VAT) is levied on most goods and services at a standard rate of 10% and is included in the retail price. At tourist hotels, this 10% tax applies to meals and other services and is added into the bill.
Tipping is not customary. A 10% service charge may be added to your bill at most tourist hotels and some restaurants.
Time Zone
Korea is 9 hours ahead of Greenwich Mean Time (GMT +9) and does observe daylight savings time.
Telephone / Mobile Phone
Telephone / Mobile PhoneTo make international calls, please dial the international dialing code (001, 002, 00700) + country code + area code + phone number. Most convenience stores, hotels, and airports sell domestic and international phone cards. Mobile phones can be rented at the airport or at major hotels. You will need valid identification (passport) and a credit card to contract mobile phone rental services.
The basic rate of taxi is KRW2,200 (2km). In the city centre taxis are easy to hail from the street.

*Taxi Fare by Main Destinations
Departure(Destination) PointDuration(Minutes)Estimated Fare(Won)
Jeju City Hall177,00016,000
Venue (Jeju Culture & Art Center)177,00016,000
Maison Glad Jeju (Hotel)126,00014,000
Jungmun Tourism Complex7035,00065.000
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Useful Telephone Information
  • Police : 112
  • Fire and Ambulance : 19
  • Medical Emergency : 1339
  • International Telephone Information : 794
  • International Call Operator : 799
  • Local Directory Assistance : 114
  • Long Distance Directory Assistance : Area Code+114
  • International Telegram Services : 795
  • Tourist Complaint Center : 02-735-0101
  • Tourist Information : Area Code+1330
Useful Websites
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Jeju Culture & Art Center
69, Donggwang-ro, Jeju-si, Jeju-do, Republic of Korea
See also “Visa
Visa Information is based on information provided on the website of MOFA (Ministry of Foreign Affairs). For more detailed information about Visa and countries not listed in the table below, please refer to the Visa information on the MOFA website here.
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Like the rest of Korea, Jeju experiences four distinct seasons. Summers can be hot and humid, while winters are often frigid and accompanied by snow. Spring comes with the arrival of the swallow, a migratory bird from the south, and the blooming of cherry blossoms in the last part of March or early April along the southern coast and nearby islands. Spring winds are characterized by varied direction.
Spring lasts from March to June. In May, the average temperature of the Jeju Island is about 17.5℃. To find the current weather of Korea, please visit: http://web.kma.go.kr/eng/index.jsp on the web.
Weights & Measures
Korea uses metric measures: kilometres/metres, kilograms and litres. Metric/English equivalents:
- 1 kilo (kg) = 2.2 pounds
- 1 litre (l) = about 1.76 pints
- 1 kilometre (km) = 0.62 mile
- 1 metre (m) = 1.1 yards
- 1 centimetre (cm) = 0.39 inch
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6 Munyeon-ro, Jeju-si, Jeju, Republic of Korea
Copyright © UCLG CULTURE SUMMIT 2017, JEJU. All Rights Reserved.